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Babatude Boutique Terms & Conditions


These terms and conditions regulate the legal relationship between yourself (the buyer) and Babatude.   By using our website in any way, you agree to be bound by them.


No person under the age of 18 years or incompetent to enter into a legally binding contract may use our website for sale and purchase of items.

 

About us

Babatude.com offers customers from all round the world, a fantastic range of lovingly selected, individually sourced, high quality, cutting edge stylish products from designers and independent retailers from international locations.


How our site works

We introduce you to incredible, unique goods from all over the world.   As our items are not supplied directly, but from our designers themselves, please read the following to further understand when placing an order ;


Every designer will have their own delivery & returns policies and costs.   These can be viewed clearly on each individual product page.

Many designers will offer free local or global delivery or free delivery if a certain amount from them has been purchased.  Details of free delivery are detailed on their product pages.

Our designers are scattered throughout the globe.  We have clearly stated where each product is shipped from, so you can in turn decide whether you would like to purchase the item or not.

If you are ordering a product which is being sent from another country, you may be responsible for any costs regarding import duty.   This additional payment is your responsibility and not that of the designer or Babatude.   More information regarding this is stated below under ‘Deliveries’.

If you order several items from multiple designers, you will be responsible for the combined costs of delivery from each designer.   Please also note your products may arrive separately.

Using our website

Take a look.  It’s really easy to have a browse through our site and our exceptionally talented designers work and products.   Have a look around or be inspired by a few other ways ;
 

  • Search box  simply enter any word, name, type of product or designer you are looking for
  • Drop down menus You can shop by department.   The sub-categories make it even easier to find what you’re looking for

Advanced options  At the bottom of each page and on general product category pages, you will be able to search further by

-
price (from high to low / low to high)

- free global delivery
- age
- designer

If there is something that you are looking for but can’t quite find it, please drop us a line on hello@babatude.com 


Making a purchase

Making a purchase could not be easier.    Click on any items you with to buy and put them in your shopping bag.    Products purchased from us, are shipped directly to you from our designers.  You can buy from as many different designers as you wish and pay through one easy checkout.  We will then notify each designer of the products you’ve purchased and in turn you’ll receive a confirmation email of your order.

 
Ordering


Placing an order with Babatude is very straight forward. If you look through our website and see something that you would like to buy simply click on the shopping bag symbol to add it to your purchases. When you have finished your order, click on ‘checkout’ where you will be asked for further details to complete your order.


On receipt of your order you will be sent an email confirmation detailing all purchases.

Orders are subject to the availability of the product(s).  If any items are not available, you will be directly notified by e-mail where you can either cancel your order or wait until the item is back in stock. 

Any transactions placed by you will be treated as an offer to purchase the product(s) from the designer.  The designers have the right to reject such offers at any time.

Delivery

All products listed on our website are shipped directly from designers based all over the world, so delivery times will vary. 


Delivery times are indicated on each individual product page.  Please remember that items which are made-to-order may take a bit longer to arrive.

Many designers offer free local or global delivery.  Other designers base their charges on product factors such as the weight, size and shipping destination.   We do ensure that our designer’s delivery charges are fair and reasonable.  Delivery costs are indicated on each individual product page.

All orders are subject to acceptance and availability of stock.   We do encourage our designers to dispatch their items within 3 working days.    Occasionally due to uncontrollable circumstances, products may be delayed in their dispatch to you.   In these situations, we will inform you to the best of our knowledge and ask for your patience and understanding.

Some goods may be subject to import duties and/or (local) taxes which are not reflected in the purchase price.  Please note that we have no control over these charges and cannot predict their amount.   Any additional charges for customs clearance must be borne by you.  Babatude cannot be held liable for any such additional charges. 

If the order is a gift, the package is marked "Gift" but the cost of the item is still stated on the customs form. Customs authorities require the Sender to state the value of the gift item directly on the package

Please remember that if you are buying items from multiple designers, then the items may well turn up at different times.

If you have any questions at all or would like further information, please contact us directly at hello@babatude.com


Request a speedy delivery

If you would like a package sent express delivery, please email us on hello@babatude.com with your information and we’ll get back to you with a quote as soon as possible.

Returns

We really do hope that you are thrilled with the products you receive from our talented designers; however we do appreciate that it may be necessary to return goods.


We do our best to ensure that our designers return policies are fair and reasonable.   The return policy for each item can be seen on the individual product pages.  If you would like to return or exchange an item, please contact us directly within 7 days of receipt of delivered goods, to hello@babatude.com and we will pass on your details to the relevant designer.     

We request that all returned products are sent directly to the relevant designer within 14 days of the date of cancellation. Returns received outside this time scale are accepted at the discretion of the designer and are therefore not guaranteed. 

Please do not destroy or dispose of any products which may be faulty, until return arrangements have been discussed and confirmed with the designer.

All returned items must be unused, in their original packaging and in a re-saleable condition. For return delivery, we request that you please obtain proof of posting, as designers cannot be held responsible for any lost returned deliveries.  The customer is responsible for any return delivery charges.  

Where possible, we will arrange an exchange of goods for you with the designer.

In the case of faulty or damaged goods, you will be fully reimbursed for the cost of the product and its return delivery. 

As soon as the designer has received your returned goods, permitting all timeframes and return conditions are as listed above, we will immediately arrange for your refund or exchange.

Goods that are made to order and have been put into production cannot be returned or cancelled unless the order is damaged or defective.   In this case, a replacement will be arranged and delivered to you as soon as possible.    

We kindly ask that you review each designer’s policies which are clearly stated on each individual product page, before making a purchase.   Neither Babatude nor the designers can be held responsible for failure to do so.

Refunds

Refunds are made within 7 working days of the designer receiving the goods back.


Refunds are credited back to the credit card / debit card / PayPal account, where the purchase was made.

Payment

We accept all major credit and debit cards including, Visa, Delta, Maestro, MasterCard and American Express as well as Paypal.


Online payment is provided in a secure environment, maintained on a secure server and endorsed with certificates.

Upon receiving your payment, your products will be sent directly by the designer.    We try to ensure that the pricing on the website for each product is correct but occasionally an error may occur.  If we determine the pricing error, we will let you know immediately and give you the option to purchase the product at the correct price or cancel your order.   If the goods have already been paid for and you wish to cancel, we will send you a full refund.

Gift wrapping

Many designers will send out your products beautifully gift wrapped at no extra charge.   Some may ask for a small fee – simply check their individual product pages.


Ask us !  Questions about a product / designer / delivery

If you have a question regarding a specific product or any further information is needed, each individual product simply click ‘Ask us’.   Simply send us your question and we’ll get back to you as soon as we can.



Change to our Terms & Conditions

We may from time to time, change these terms or any part of them.   We may also change the appearance and design of the website, including removing or discontinuing any content or feature of the website.  We may impose or change fees, charges or other conditions for use of the Services or parts thereof.


Our Newsletter

If you agree to subscribe to our newsletter, we will email you information on new collections, promotion and offers from time to time.   Your information when given to us, will not be given to any 3rd party, and is purely used for our own communication between ourselves.   You may unsubscribe to our newsletter whenever you wish.   Please email us at hello@babatude.com and we will delete your details immediately.

Our Website

We will try to ensure that website is continuously available and all the services offered are available on it.   But we accept no responsibility for the consequences of interruptions or delays and its consequences, however caused.

We are not liable for any loss or damage suffered by you as the result of your use of this Website including any loss of future earnings, profit or prospects or any consequential or speculative loss.

We reserve the right to make any changes to the Website including any functionalities and content therein or to discontinue any product or aspects thereof or features of the Website without notice.

Babatude is not directly involved in the exchange of goods between buyers and the designers and we therefore have no control over the quality, safety, legality or morality of any aspect of the items listed.

Keeping you Private 

This privacy policy sets out how Babatude uses and protects any information that you give Babatude when you use this website.

Babatude is committed to ensuring that your privacy is protected and should we ask you to provide certain information by which you can be identified when using this website, then you can rest assured that it will only be used in accordance with this privacy statement. 

Babatude may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19/3/2012.

What we do with the information we gather

You may look and browse through our website without giving any information to us whatsoever. 

Your information when given to us, will not be given to any 3rd party, and is purely used for our own communication between ourselves.   The delivery address of items which are to be dispatched, are passed onto the relevant designer directly.  No other information is passed on without your prior permission.

Except as otherwise disclosed in this privacy policy, we will use the personal information you provide us through www.babatude.com only for the purposes of processing your orders and responding to any comments or questions you have.

If you opt in to receive marketing material, we will from time to time, send you an email with information about our new products, promotions and sale items. You are free to opt out anytime you wish and we promise not to contact you again!

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.  You can also request that your Personal Information is deleted from our systems at any time by emailing us at  hello@babatude.com

We keep a records of your If any of this personal information is transmitted, it is encrypted (using 128-bit encryption technology). Otherwise, it is always password-protected and stored on a secure server.

Our data collection and storage is governed by the rules of the UK Data Protection Act

Cookies 

The Babatude website uses cookies to store name and address information (which means once you have entered your details with us, you don't have to do so again) and to remember details of the products that you have added to your basket.

We do not store any of your payment information in this way.

These cookies are stored on your hard drive of your PC. If you wish you, you are able to disable them.  However, please be aware that this will cause problems adding products to your basket.

If you have any questions about security at our website, you can send an email to hello@babatude.com


Feedback & Comments

We have taken great measures to ensure that your visit to our website is an excellent one.  If you have any questions, comments or concerns at all, please email us at hello@babatude.com